Login to your Router, default ip is 192.168.1.254 Go to Advanced options>tool box > Remote Assistance > Enable remote assistance Thats it your done, note your public ip address may change. The default username is tech you can create a new account if required. To create a new account/ username go to: Advanced options>tool box > User Management > Add new user > set your username and password x 2 then select Technical support for Administrative priviledges